This website considers digital accessibility a vital subject to consider in today’s digital landscape. Ensuring that our website is perceivable, operable, and understandable by people with one or more physical or cognitive disabilities, whether temporary or permanent, is important to us. To help us achieve and maintain compliance over time, we have installed the AI-driven remediation service Max Access created by Online ADA, a national leader in digital accessibility consulting services. Our goal is to ensure that all users can perceive, operate, and understand the content presented on our website. Max Access helps us achieve that goal by identifying many accessibility problems, remediating a significant portion of those issues, and giving a report on the remaining issues that require manual remediation. Max Access scans our site daily to remediate and report issues. Feedback & Formal Complaints
It is our pledge to our customers that we will do everything in our power to ensure that the main functions of our website are accessible for all users. Automated auditing and remediation are limited tools that cannot identify every accessibility limitation, however. If, for any reason, you find that a part of this platform is unusable for you or could have its accessibility improved in a specific way, please reach out to us and we will review your feedback promptly and carefully.
Web Technology Requirements
Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
We are continuously working to improve the accessibility of content on our website. Below, you’ll find a few recommendations to help make your browsing experience more accessible:
If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.
If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
If you are deaf or hard of hearing, there are several accessibility features available to you.
Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our video content includes captions. Learn how to turn captioning on and off in YouTube.
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.
If the recommendations above do not meet your needs, please give us a call at (859) 287-2964 or contact us via the form below and we’d be happy to assist!